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Privacy Policy
This policy explains what information LoadStop collects through the website, how we use it, and the choices available to visitors, prospects, and customers.
Last updated: April 3, 2026
What this policy covers
This Privacy Policy explains how LoadStop collects, uses, discloses, and protects personal information through our website, marketing pages, forms, and related communications.
This policy applies to information collected when you browse our site, contact us, request a demo, sign up for updates, or otherwise interact with our online properties. Product-specific data handling may also be governed by separate customer agreements.
Information we collect
We may collect information you provide directly, such as your name, work email, phone number, company name, role, fleet details, and any information you submit in forms, emails, or meeting requests.
We may also collect technical and usage information automatically, including IP address, browser type, device information, pages viewed, referring URLs, approximate location, and interactions with our site.
- Contact information and business profile details
- Communications you send to us and records of our responses
- Website analytics, session, and device data
- Marketing preference and campaign attribution information
How we use information
We use personal information to operate the website, respond to requests, schedule and deliver demos, send product or marketing communications, improve the website and our services, support security and fraud prevention, and comply with legal obligations.
We may also use information to understand which industries, fleet sizes, use cases, and pages are most relevant so we can improve the experience for carriers, brokers, shippers, and other prospects.
How we share information
We do not sell personal information in exchange for money. We may share information with service providers that help us host the website, analyze traffic, manage communications, schedule meetings, and support sales and marketing operations.
We may also share information when required by law, to protect our rights and security, in connection with a corporate transaction, or with your consent.
Cookies and analytics
We use cookies and similar technologies to remember preferences, understand website performance, measure campaign effectiveness, and improve user experience. Some cookies are necessary for the site to function, while others support analytics and marketing activities.
For more detail about the cookies and tracking technologies used on this site, please review our Cookie Policy.
Data retention and security
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining business records, responding to inquiries, complying with legal obligations, and resolving disputes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may opt out of marketing emails by using the unsubscribe link in those emails or by contacting us directly. You may also request access to, correction of, or deletion of certain personal information, subject to applicable law.
Depending on your location, you may have additional privacy rights, including the right to know what information is collected, the right to request deletion, the right to correct inaccurate information, and the right to object to or limit certain processing.
International use and children
LoadStop operates from the United States, and information may be processed in the United States or other jurisdictions where our service providers operate.
This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children through this site.
Changes and contact
We may update this Privacy Policy from time to time. When we do, we will post the updated version here and revise the last updated date.
If you have privacy questions or would like to submit a rights request, contact us at sales@loadstop.com.
Questions about these policies can be sent to sales@loadstop.com. If you need product or sales help, you can also schedule a demo.