Reliable Support, Thoughtfully
Designed for You
We don’t just set you up with a system; we craft a partnership designed for your success. With a team of expert onboarding specialists, user-friendly tools, and a highly customized approach, we ensure your onboarding journey is smooth, efficient, and tailored to your needs.
All It Takes is 6 Steps
From the first call to go-live, our onboarding process is clear, collaborative, and designed around your operation
Begin your journey with a dedicated onboarding specialist for an easy sales-to-onboarding transition. Collaborate closely with our sales team to understand your unique needs and objectives.
During the initial call, we dive into your operations—fleet size, locations, trailer types, load preferences (FTL/LTL), and more. This helps us create a personalized plan for your training and implementation.
Training sessions are scheduled according to your availability and operational priorities, ensuring you’re not overwhelmed but empowered. Need an extra session on LTL loads or dispatching? Consider it done.
We gather your data, handle your integrations, and set up the system to align perfectly with your workflows. All you need is a designated point of contact for collaboration.
Before going live, we’ll test every feature to ensure it’s just right for your daily operations. Our team is on hand to address questions, refine workflows, and solve any hiccups along the way.
From here, you’ll work with your Customer Success Manager and support team for ongoing assistance.
Common Questions We Answer During Onboarding
