Switch Your TMS Without Stopping Your Freight
LoadStop runs a structured five-phase implementation, refined across hundreds of fleet and brokerage go-lives, with a dedicated team assigned to your account from kickoff through go-live. Your loads keep moving the entire time.
No demo required. We will scope your timeline on the first call.
Proven at Scale
Onboarding By The Numbers
Before You Switch
Four Questions Every Operations Leader Asks First
If you have been on the same platform for a decade, the software comparison is the easy part. These are the questions that actually decide the rest.
What happens to my freight while we switch?
It keeps moving. We recommend running LoadStop alongside your existing system for 30 days before a full cutover, so your team validates real loads on the new platform while the old one is still in place. Hard cutover is available if your timeline requires it.
Will my team actually use it?
Training is role-based and champion-first. Your internal experts are trained before floor training begins, so your dispatchers learn the new workflow from someone who works there. Sessions are recorded and available on demand.
How long is this really going to take?
Between 30 and 180 days, depending on your size, integration scope and EDI footprint. We publish the ranges by segment below and name every variable that moves them.
What happens once we go live?
You are not handed off. Going live starts nesting: you run your own freight while our onboarding team stays close with extra training and oversight until your team is confident on the fundamentals.
Partnership, Not Installation
We Do Not Train You On Software. We Help You Operate Better.
Most vendors hand you a checklist and treat onboarding as a one-time event. We treat it as the first phase of an operating partnership.
A proven method, not improvisation
Five defined phases from kickoff to go live. You are not the experiment. The sequence has been refined across hundreds of carrier, brokerage and hybrid implementations.
Workflow guidance, not just configuration
We bring workflows built from what has actually worked for operations like yours. Where your current process is stronger, we configure to it. Where it is costing you, we will show you why.
Role-based training by department
Dispatch, brokerage, fleet operations, finance, accounting, compliance, maintenance and reporting each get their own sessions built around their own daily work.
FMCSA auto-verification
Connect your DOT number and we pull your MC, insurance and safety data directly from federal records. No uploads, no re-keying, no waiting on documents during setup.
120+ integrations with native EDI
ELDs, factoring, accounting, load boards, visibility and carrier vetting connect through pre-built integrations. Most activate within one business day of credentials being exchanged.
A named team, not a shared queue
An implementation manager, solutions engineer, integrations engineer, data migration lead and executive sponsor are assigned to your account from day zero.
Realistic Timelines
We Publish Our Ranges Instead Of Promising A Number
Here is what onboarding actually takes at LoadStop, by operation size, along with every variable that moves it.
Starter
Fastest path30–45 days
typical onboarding
15 trucks or fewer · brokers ~250 loads/mo · hybrid ~10 trucks
What drives the range
Mostly data readiness and training attendance. Few integrations, minimal EDI.
Mid-Market
Most common45–90 days
typical onboarding
40+ trucks · brokers 500–700 loads/mo
What drives the range
Integration count and accounting complexity. EDI, if present, becomes the critical path.
Enterprise
Full scope90–180 days
typical onboarding
Multi-entity, complex operations, heavy EDI
What drives the range
Number of trading partners, custom requirements, phased departmental rollout, multi-party EDI coordination, and ERP and accounting complexity.
Note: These are expectation ranges, not guarantees. Actual timelines depend on integration scope, EDI complexity, customer engagement, customization requests, and data readiness.
What Moves Your Timeline
Integration Scope
How many systems connect, and how quickly credentials are exchanged
EDI Complexity
The number of trading partners and how responsive each one is
Data Readiness
How clean and complete are your customer, carrier, driver, equipment, and location records
Customization Requests
Custom development and unique business requirements extend the build
Engagement
Attendance at training sessions and timely turnaround on requested data
The Implementation Method
Five Phases From Kickoff To Go Live
Every LoadStop implementation follows the same five phases. What changes between a ten-truck carrier and a multi-entity enterprise is the depth of each phase, not the sequence.
What happens
Kickoff, requirements gathering and contact definition. We agree your KPIs here and open the risk register.
What you get
A documented requirements set, named contacts on both sides, and a live project plan.
LoadStop Graduation
Go Live
What happens
You move into production. We recommend a 30-day parallel run alongside your existing system, with a 30 to 45 day overlap preferred. Hard cutover is available if your timeline requires it.
What you get
Your operation running on LoadStop, with your implementation manager on hand through the transition.
Guided Operations (Nesting)
What happens
You are live and running your own freight. Nesting is the stretch after that, where our onboarding team stays close with extra training and oversight until your team is confident on the fundamentals. How long it lasts depends on your complexity, not on a date.
What you get
A team that can build loads through EDI, AI or manual entry, run broker and asset freight, deliver a load, invoice a customer, pay a carrier and pay a driver, without needing us in the room.
Reaching nesting is how we define a successful onboarding.
You are live, running your own freight, and we are still in the room until you do not need us there.
Data Migration
Your History Comes With You
Switching platforms should not mean leaving three years of operational history behind.
What migrates
- Customer and shipper master records
- Carrier profiles and compliance history
- Load and shipment history: three years is recommended
- Rate contracts and lane data
- Document library including BOLs, PODs, and rate confirmations, transferred via SFTP
- Driver, equipment, and location records, including units, trailers, and domiciles
History migrated
No extra cost
Validated pre-go-live
How it works
You provide source data
CSV or Excel for historical and master records, and an SFTP folder for documents.
We map, cleanse, and load
Our migration team maps the fields, validates upload viability, and executes the backend loads.
Smoke-tested before go-live
Each data layer is run against an operational workflow as a structured smoke test. Nothing goes live until accuracy is confirmed.
Who owns what
LoadStop owns
Technical cleansing, field mapping, and upload viability testing. We execute the backend loads and run the smoke tests.
You own
The accuracy and completeness of the source records you provide. We will tell you what looks wrong. We cannot tell you what is missing from a system we have never seen.
Cost
Data migration is included in your implementation scope. No add-on fee.
Integrations & EDI
Bring Your Stack. The Connections Are Already Built.
120+ integrations across ELDs, load boards, factoring, accounting, carrier vetting, and freight visibility, with most activating within one business day of exchanging credentials. EDI is the exception, and we would rather explain it now than at week nine.
Most of your stack connects fast
Pre-built integrations across ELD, load board, factoring, accounting, visibility, and carrier vetting categories. Your integrations engineer owns setup, configuration, and testing from the day credentials are exchanged. For the majority of connections, activation is measured in hours or a single business day.
Explore IntegrationsEDI is the one timeline we share with other people
EDI connections involve your trading partners and their vendors, not just LoadStop. Our integrations engineer manages setup, configuration, testing, and coordination while driving the conversation forward. What we cannot do is control how quickly a third party responds, and we will not build a project plan that pretends otherwise.
Explore Native EDIHow we manage the part we can control
- EDI partners and trading connections are identified during Phase 1, not discovered in Phase 3
- Your integrations engineer owns coordination with every party and reports status weekly
- EDI dependencies are tracked on the shared risk register with named owners and dates
- Where a partner is unresponsive, the item is escalated rather than absorbed into the timeline
By the numbers
Pre-built integrations available from day one with native EDI
Median activation time for non-EDI connections
When EDI partners are identified, not in Phase 3
Implementation Team
Real People, Named Before Kickoff
Automated tooling handles the repeatable work. Your implementation team handles everything else. Every LoadStop enterprise account is assigned a named, accountable team rather than a shared support queue.
Role
Dedication
Heaviest engagement
What they own
Implementation Manager
Solutions Engineer
Data Migration Lead
Integrations Engineer
Director of Onboarding
Executive Sponsor
Implementation Manager
Dedication
100% dedicated to high volume, 50% otherwise
Heaviest engagement
Kickoff through hypercare
Overall delivery timeline, stakeholder communication, training delivery, and go-live coordination. Your primary point of contact.
Solutions Engineer
Dedication
50% at high volume, 25% otherwise
Heaviest engagement
Configuration and UAT
System configuration, workflow design, and UAT support. Co-leads training alongside the implementation manager.
Data Migration Lead
Dedication
Project-based
Heaviest engagement
Days 0–45
Tenancy build support, customer, carrier, load, rate, and document migration, and validation testing.
Integrations Engineer
Dedication
Project-based
Heaviest engagement
Days 30–60
All integration setup, configuration, and testing. Primary contact for ELD, accounting, EDI, and custom API work.
Director of Onboarding
Dedication
Available throughout
Heaviest engagement
On escalation
Direct escalation path into senior leadership.
Executive Sponsor
Dedication
On demand
Heaviest engagement
Strategic decisions
Executive alignment, escalation resolution, and decisions requiring vendor-side authority.
Risk & Escalation
We Keep The Risk Register, And We Share It With You
Every LoadStop implementation maintains a live risk register visible to your project team throughout delivery. Risks are logged, prioritized, owned, and resolved.
Level
Owner
When it engages
Day to day
Implementation Manager
Standard delivery questions, scheduling, and configuration decisions.
Escalation
Director of Onboarding
Timeline risk, resourcing, and unresolved delivery issues. Your implementation manager is directly involved and available throughout the project.
Executive
Senior Leadership Team
Decisions requiring vendor-level authority, commercial or strategic escalation.
Day to day
Implementation Manager
Standard delivery questions, scheduling, and configuration decisions.
Escalation
Director of Onboarding
Timeline risk, resourcing, and unresolved delivery issues. Your implementation manager is directly involved and available throughout the project.
Executive
Senior Leadership Team
Decisions requiring vendor-level authority, commercial or strategic escalation.
Exiting Hypercare
KPIs are defined jointly during Phase 1. The transition from hypercare to standard support is gated on KPI performance, not on the calendar. LoadStop does not close an implementation because a date arrived. We close it when the metrics agree.
KPI-gated, not calendar-gated
Definition of Complete
Onboarding is Finished When Your Business is Running on It
Not when training ends, and not when a project plan says so. These are the criteria we use internally to declare an implementation complete.
Customer Stories
Video Testimonials
Hear from transportation professionals who transformed their operations with LoadStop.
Frequently Asked Questions
Onboarding Questions, Answered Before You Have to Ask
Don't see what you need? Our onboarding team is happy to walk through your specific operation size, EDI footprint, and go-live deadline on a short call.
Get a scoped onboarding plan for your operation
Not a demo. A conversation with someone from the onboarding team about your fleet size, your integration footprint, your EDI partners, and your data, ending with a realistic timeline for your business specifically.